About us

EBSILK was established in 2007, has 10,000,000$ capital and excellent performance staffs 80-100. We have 7 departments - management departments, quality departments, buying departments, technology department, logistics department, customer service department, new products department ect. Our corporation has a fair trading policy and high quality customer service system.
the Internet provided an infinite extension demonstration space, could hold the infinite commodity or the pattern as well as the content. In EBSILK, as a consumer, regardless of being the shopping or inquires, no time and region limit. Enjoying "a mouse click, all goods upfront ", our aim of the products is reach all your needs, we will meet that.

About Product Quality:

There are following conditions to satisfy to be our suppliers:
Firstly:the formal operating license by the government absolutely necessarily.
Secondly:all products should own the authentication from the third party.
Thirdly:all products should have the Pro-environment authentication.
Forthly:all should pass the identify by professional quality team of EBSILK.
Lastly:all should have the quality assurance period

About the Customer Service:

You can get through to our Customer Service within 24 hours a day. We will give you a proper solution to your problem during 24 hours while deal with the general problem during 8 to 12 hours.
P.S. For tracking and complaining conveniently, you can bear the Numbers of our Customer Service Workers in mind

About the shipment:

EBsilk cooperate with the worldwide professional Express Companies, make the same as in the market for the feeling and speed.
EBsilk has professional workers for consignment and packing, who will provide service according to your demand strictly

Our goal

Our aim is customer first, service first. And put "quality as fundamental, a speed of mission, people-oriented and customer-centric" as our business philosoph.
Our goal is to build a bridge without boundary and make you enjoy the pleasure of E-shopping–Various goods,7×24 shopping time, favorable price.